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Lemon Law and Defective Vehicles
California has one of the strongest consumer protection laws in the country when it comes to new vehicle purchase warranties. These laws offer enhanced protection toconsumers who end up with defective vehicles where the defects substantially impairthe use, safety, or value of the vehicle. Known as "Lemon Laws,"the word "Lemon" refers to the fact that defective newvehicles are generally referred to as "Lemons."
Lemon Laws allow consumers who purchase lemon vehicles to demand from the manufacturer either a refund or replacement vehicle when themanufacturer or dealer isunable to repair the vehicle after a reasonable number of attempts or days inservice.Consumers may also be entitled to incidental damages including but not limited to repair, towing,andrentalexpenses. Also, these laws protect consumers by requiringthat offending manufacturers pay all attorney’s fees and costsshould the consumer be successful in their claim.
In order to ensure a successful claim under California’s Lemon Law, it is importantthat you:
- Take the vehicle to an authorized manufacturer repair center
- Make sure every repair is documented with a repair order even if no repairs are actually made
- Keep copies of all service records and repair order
- Record all contact with the dealer or manufacturer’s representatives regarding the vehicle’s defects. Make note of the date and the name of the representative and any important information they might have said.
- Notify the dealer or manufacturer immediately if a repair is not successful
- Do not stop making vehicle payments
- Contact an attorneyimmediately beforetaking thevehicle in for repair again
Contact us or call us today at 800.300.0001 for a free case evaluation. We can help you get rid of your lemon and into adependable vehicle at no cost to you.
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