Archive for the ‘Ethical Attorney Marketing’ Category

Parties Come to Agreement in Missouri LegalZoom Case

Wednesday, August 24th, 2011

California-based LegalZoom.com has lead the way in providing low-cost transactional legal services to clients across the nation. The site assists users with basic legal functions such as creating a will, incorporating a business, filing for divorce and protecting patents.

One issue with any nationwide law practice is that of the requirement for any attorney practicing law to abide by each state’s professional responsibility code. In most states, the highest court (typically the Supreme Court) promulgates rules governing attorneys and requiring them to act or refrain from acting in certain situations. A hallmark professional responsibility rule is that attorneys shall never engage in the unlicensed practice of law within a state. This means that any attorney conducting business in any state must have passed that state’s bar exam and hold a valid attorney’s license in that state.

LegalZoom recently found itself defending a $5 million class action lawsuit filed by plaintiffs in Missouri who claim the products they purchased from the site were “defective” in that they were not legal or binding in their state. The class is seeking damages in the amount of three times what the plaintiffs paid for the products and the trial was set to begin on Monday.

LegalZoom reportedly settled with the clients this week, prior to trial, for an undisclosed amount. Details of the settlement have not been released. The crux of the suit centered around the contention that attorneys used to prepare the documents sold to Missouri residents were not licensed attorneys in Missouri and therefore violated various state laws with regard to engaging in the unlicensed practice of law.

LegalZoom was created in 2001 and founded by famed O.J. defense attorney Robert Shapiro and three other attorneys.

Little Known Facts About Ethical Attorney Marketing

Friday, May 6th, 2011

With so many commercials and advertisements bombarding you today, you likely tend to tune out most of the marketing attempts thrown your way. Especially commercials employing loud or intimidating tactics to sell their products. Lawyers and law firms are notorious for producing some of the most inane, cheesy commercials on television. Many people mistakenly believe that “anything goes” in the world of attorney marketing. This is not the case. All states, especially California, have included in their ethical canons guidelines pertaining to ethical attorney marketing.

Not too long ago, attorneys and law firms were forbidden from advertising at all! Hard to believe, but it is true. The occasional brash attorney would advertise his likeness and contact information on a park bench, much to the chagrin of the state bar association. After awhile, however, attorneys began to petition the state court systems to broaden the horizon and allow more liberal marketing tactics.

Beginning in 1977, the U.S. Supreme Court has held that attorney marketing and advertising is protected free speech under the First Amendment.  So long as the advertisements are not false or misleading, the speech may only be restricted to advance a significant governmental interest. In addition, the restriction must be content-neutral and the may only serve to protect state consumers from false or misleading information. Any governmental restrictions beyond that were deemed unconstitutional.

In a 1988 case, one state tried again to enforce limits upon lawyer advertising but was again met with opposition. In Shapero v. Kentucky Bar Association, the state attempted to limit attorney Shapero from what it labeled “distasteful” attorney marketing. It further contended that distasteful attorney marketing would shed a negative light upon the entire judicial system leading to citizen mistrust of the judiciary and an overall injurious effect to the effective administration of justice. The Court held that while distasteful attorney advertisement may be detrimental and cast adverse affects upon public perceptions of the court system, it is still protected by the First Amendment. Specifically, “distasteful” was far too subjective for any court to rule upon.

Today in California, the Bar Association has enumerated several types of attorney and law firm marketing strategies that are forbidden. For example, attorneys are not permitted to guarantee, warrant or predict the outcome of any litigation, including testimonials by former successful clients. Attorneys may not market to individuals in a fragile mental or physical state; in other words, marketing may not be targeted at substantially vulnerable individuals. California lawyers are expressly forbidden from advertising services at the scene of an accident, en route to a hospital or within any health care facility.

Additional canons of professional ethics require that any solicitation sent by mail are labeled as “advertisements,” “newsletter” or similar language meant to convey the message that the mailing is nothing more than marketing. Attorneys are forbidden from tying their name or the name of their firm with any governmental agency, non-profit legal agency, of-counsel to another law firm or any private practice law firm with a substantially different practice area.

California attorneys may never refer to themselves as “certified specialists” unless the advertisement includes the official name of the entity conferring such title.

A rule particularly akin to many of today’s late-night lawyer commercials: advertising depicting a dramatization is forbidden unless it expressly states that the depictions are dramatized and do not represent actual events.

California ‘Tax Lady’ Roni Deutch Could Face Jail Time

Friday, April 22nd, 2011

Many have seen the late-night commercials featuring brash, outspoken attorney Roni Deutch. California’s Attorney General Kamala D. Harris plans to continue with the lawsuit, originated by predecessor Attorney General Edmund G. Brown, Jr. In addition, Harris has petitioned the Superior Court to imprison Deutch for contempt of court after she allegedly shredded thousands of documents. The shredded documents were under a court order to be used as evidence in the upcoming lawsuit.

The original lawsuit charged Deutch with heartless acts of swindling and defrauding clients facing severe tax problems and owing large sums to the IRS. Deutch’s advertisements, aired nationally, promised to help debtors with their tax problems and get them on the right track to financial recovery. However, it seems as if Deutch has actually been demanding large, up-front payments from clients and doing little, if anything, to improve their looming tax deficiencies.

The latest contempt charge is described by Harris as the consequence of ‘[serious]violations’ and attacks her credibility as a member of the California bar. Harris’ complaint specifically alleges the following: “Deutch is an officer of this Court and a member of the Bar, which only serves to magnify the seriousness of Deutch’s violations of the Court’s orders. If anyone can be expected to respect and follow this Court’s orders, it should be those licensed to practice as attorneys before the Court. The harm caused by Deutch’s contempt is worthy of the most severe sanction….”

Harris alleges that Deutch participated in a massive law firm “purge” and shred up to 200,000 pages of documents one day after the court ordered Deutch to “take reasonable steps to preserve every document.”

More alarmingly, Deutch was issued an injunction requiring her to return close to $400,000 in up-front client fees.  The order required Deutch to return all fees within 60 days and she admittedly has refund requests in excess of 60 days which are yet to be reimbursed.

Harris claims that Deutch uses consumer fraud and high-pressure tactics to retain clients to her $25 million a year law firm. Testimonials used in her advertisements, primarily to be found on late-night cable television, are by individuals claiming that Deutch has helped them reduce their IRS tax amounts by thousands of dollars. In reality, these people still owe the IRS thousands of dollars plus penalties and fees, according to the State’s petition. Harris further alleges that Deutch’s claims of 99% success with the IRS are patently false and misleading as she has helped a mere 10% of clients recover from tax liens and debt.

Ms. Deutch is a member of the California bar since 1991 and attended the Western State University College of Law. Her office employs 15 attorneys and is located in North Highlands, California.

Ethical Considerations for Personal Injury Attorneys

Thursday, April 7th, 2011

We have all undoubtedly heard of the concept of “legal ethics.” Unfortunately, it is usually in a negative light surrounding a lawyer who has broken the tenets of the legal ethics and is facing some sort of censure or disciplinary hearing. It isn’t too often that attorneys are discussed in a positive manner with regard to legal ethics. We are here to dispel any myths that attorneys are unethical shysters only out to make a dollar. Our personal injury attorneys are passionate about their trade and seek to help those in need who are suffering from personal injury. The road from law school to admission to the California state bar is riddled with ethical requirements along the way. Our lawyers have met and exceeded all minimal ethical requirements in the state, and there are quite a few!

To begin, most all law students are required to take a course in law school dealing with legal ethics. Many schools entitle the course “professional responsibility” because the professors seek to instill more than just minimal ethics requirements in the students. Professional responsibility encapsulates the proper way for a lawyer to conduct himself during his practice as an attorney as well as within his personal life. Some actions may not be unethical, but they still don’t meet the standard of professionally responsible. Our San Diego injury attorneys seek to exceed both standards.

The course in law school explores the various tight spots that lawyers can get themselves into with regard to ethical considerations. The professor will usually present the class with a hypothetical or real-life scenario that raises a variety of ethical dilemmas and the students exercise their ethical knowledge and discuss the various options. The professor will present cases from real life situations whereby a lawyer either took the ethical road or failed miserably. Law students are exposed from very early on to the pitfalls of circumventing the legal ethics rules and are required to pass the professional responsibility course to graduate.

From there, students are required to study for and pass the Multi-State Professional Responsibility examination, administered a few times per year. The examination covers the gauntlet of ethical concerns and California requires students to achieve a score of 86 in order to pass. This test is in addition to the grueling California state bar and many students take and pass the examination during the rigors of a full course load during law school.

After passing the state bar examination and the MPRE examination, the state bar will require each injury lawyer to maintain the standards set forth by the highest court in California. Many firms require lawyers to attend yearly classes to refresh their memories as to the ethical requirements. Any deviation from the standards of ethics set forth in the state law will be grounds for discipline upon the attorney. The state board does not look highly on lawyers who try to lie and fudge the truth when it comes to ethics.

Select one of our attorneys today! We adhere to the highest of ethical and professional standards as set forth by our unrivaled reputation within the Orange County personal injury attorney community.

Wrongful Death & Catastrophic Injury Lawyer, Emery Brett Ledger, Discusses Ethical Attorney Marketing

Tuesday, April 13th, 2010

This article will be read by hundreds of lawyers.  I am blogging to all of you lawyers who are scratching your heads and saying, “how do they do it?”  How did LedgerLaw.com become the foremost personal injury authority as ranked by Google?  This article is written to all of those attorneys who are trying to reverse engineer our web success at www.ledgerlaw.com.  Hi guys! <<<<<You see, I added our website URL and my name in the Title so that you would get this article personally…wink>>>>>

We don’t take offense to attorneys and lawyers navigating our site our site or using alerts to track our new updates.  After-all, it comes with the territory when you are on the first page of Google nationally for the most prominently searched attorney terms.  However, the smart attorneys don’t try to reverse engineer us but rather pick up the phone and ask to join our ranks of, “ethical attorney marketers”.  I have received many calls over the past month from attorneys asking our firm to refer them our out of area or unrelated practice matters.   The Law Offices of Ledger & Associates chooses to handle only a limited number of cases per year.  My life’s goal is to be a “hero” to my family and thus I limit my caseload to spend time with my family.  If you would like to be added to our attorney referral list you must 1. Be ethical 2. Be Qualified 3. Contact Us (don’t sneak around our site…it makes you look bad)

I believe in the laws of abundance.  If you want to learn why we are on the first page of Google when you type in “Personal Injury Lawyer” regardless if you are in New York or California then just call me and ask.  I will gladly help you!  Don’t waste your time sneaking around our site, filling out our contact forms as if you were a client, or setting alerts so you get everything I have ever published sent to your email.  Simply pick up the phone and introduce yourself.  (By the way, we have the most advanced Geo targeting Spy Software in the marketplace, some of which we have built ourselves.   We know who you are, where you are browsing from (exact location), time on site, pages visited, forms completed, decoy calls etc. etc. when you trying to reverse engineer us.  Our new policy is to view those who do this as competitors and not friends.  Friends call and ask for advice….if you do so, you shall receive.  If you are simply subscribing to my Twitter and other accounts to see what I do next so you can copy our methods 1.  It won’t work   2. You will not be considered a friend of this firm.

I know, I know…enough preaching already…. but we have gone far to long giving back FOR FREE to those who need help marketing on the internet, to sit by while others try to steal our intellectual property.  (YOU KNOW IF I WROTE THIS BLOG FOR YOU)

Thus, in closing I want to preach from my soap box for a second on all Attorneys’ responsibility to their prospective clients.  Our firm has come a long way from being very small to a Nationally Recognized Wrongful Death & Personal Injury Law Firm.  We started our internet marketing like many of you and tried many many things that didn’t work until we arrived at a few pearls of wisdom that produced results.  The pain was long and expensive but we have arrived.  One thing we DID NOT DO and now more than ever WILL NOT DO is try to advance our position on the internet at the expense of victims of tragedy.  Lawyers who do this give all other lawyers a bad name.  We DO NOT….mention the name of someone fatally injured in a car accident just so that person’s family will Google the name and land on our firm’s web page.   Thus, we have a new policy that when Attorneys try to capitalize on the demise of others we will call them out on this blog.  Does this mean that you can’t ever mention the name of a victim of tragedy, No.  We understand that some blog include names as they are newsworthy.  Clearly the Los Angeles Times isn’t going to pull punches and omit relevant information if it would complete the story.  However, when an accident attorney in Washington blogs about a six year old victim in Arizona who was hit & killed by a truck and includes the six year old’s name for pecuniary gain, we feel sickened.  The intention is clearly not to report the news but to gain web traffic when the keywords, “trucking accident” are input into a search engine.  The same goes for any blog that simply spins the daily news for the same purpose.

The wild west of the internet is a very fluid place.  We are all living and learning at the same time.  Mistakes can and will be made by all. Our firm’s goal is to try to continue advancing our rankings while do so in an ethical and responsible manner and helping those “friends” of our firm do the same.

Super Dad + Super Lawyer = HERO

Monday, January 18th, 2010

I guess it is every man’s goal to be admired by his family.  My lifelong goal is more well defined, I want to be a HERO to my children.   Growing up there was always something about Superman that seemed to standout from all the other action figures.  New action figure role model fads came and went amongst us children, but Superman always returned as the seminal good guy.

My goal is a achieved by living the Super Dad + Super Lawyer life.

To be a Super Dad and a Super Lawyer all one needs to be is Trustworthy.  Everything else takes care of itself.  Hard work, drive, intelligence, abundant resources are also expected, but they pale in comparison to the most important trait of fidelity.

My kids and my clients will always get an honest answer from me.  I hope this makes me a Super Lawyer to my clients and a Hero to my children.

White Hat SEO Marketing Vs Black Hat SEO Marketing

Wednesday, January 13th, 2010

There are two different forms of online marketing. One is called white hat seo which means doing everything by the book, while the other is called black hat seo which means you are violating search engines guidelines.  The main difference between these two houses of thought is that black hat seo centers around spam and stealing others work. While the other white hat seo centers on the fact that users create their own content as well as a legitimate foundation.

To find a personal injury lawyer or an auto accident attorney you want someone who is keen on upholding their reputation.  If you found a company that participated in spam techniques the integrity for that company goes right out the window.

Just like our legal services and customer support we never cut corners on that. So why would we cut corners for our online marketing practices. A company may benefit in the short run by participating in black hat techniques. Using these spam techniques they may be able to acquire a few clients in the short run. But as clients begin to do more research and read more about the companies they are hiring they may stumble across bad internet marketing practices. You may even find the same companies are no longer available to be found on the search engines. Reason for that is because once you participate in black hat seo and the search engines find out, they will ban you from being found at all.

We believe at Ledger & Associates that we should always take the higher road. We practice in the white hat seo techniques because in the end of the day our reputation is on the line. The big search engines: Google, Yahoo, MSN, Bing, they are advancing their technologies and will ban or take offline those who use the black hat techniques. We want to be the company that only practices legitimate good marketing. And it shows we appear front page on the search engines with many popular key phrases. We appear online with using good internet marketing practices. Through honest, integrity and demonstrating that doing things the right way is the only way.